Zero Waste... Visit us to refill your caddy in store! (with 20% discount!)

Refills... To order refills via our website please enter the discount code at checkout: REFILL We will pack your tea to order in a plain compostable cellulose packet (Also at a 20% discount) *** This code will be applied to the entire order, if you wish to order a mix of caddies/refills please place separate orders, select collection from store to avoid paying for P&P twice. *** Please note that we are not able to offer refills on all of our teas (including Matcha, Tea Powders, some Puerhs, Pressed Tea, Sakura) This is to ensure freshness and good storage of these teas.

Why do we package our tea in caddies & offer refills?... We are big fans of the planet we live on and all the diverse life it supports. Since opening our Tea Shop we have been concerned about the packaging we use and the impact it has on the environment. We have explored many possibilities and are finally able to implement more sustainable options.

The problem... Until 2020 our packaging had been either foil/plastic lined paper or biodegradable plant based plastic lined paper. Whilst both looked good neither were sustainable, as neither are recyclable - and with foil/plastic taking up to 1000 years to breakdown and biodegradable plastics needing specialised environments to return to a natural state we have chosen tin caddies as the best solution.

The solution... The unrivalled proper storage for your tea being solid, durable, air-tight & light-tight. Tins are also endlessly reusable and (when the time comes) completely recyclable in ALL household recycling collections up and down the country, just like a tin of soup or a can of beans.

The overall environmental impact... The initial production of tins does have a heavier manufacturing footprint than plastics, however the reusable and recyclable nature in this situation still makes this a more favourable option than the throwaway nature and multiple contributions to landfill that the foil/plastic options encourage.

The future... We hope to be able to adopt and develop further sustainable practices as our business grows, we will be keeping a close watch on new environmental information and industry developments to ensure we are always offering the best possible care for the planet and your tea.


Thank you for your understanding and for helping us to have a low environmental impact,

Pez & Jane

The House of Hope & Mercy in the Jungle